Some of your FAQs about OTT/IPTV
What do I need to start my OTT/IPTV service?
We provide a comprehensive end-to-end OTT/IPTV solution. All you need are the sources of the channels you wish to distribute or the VOD content you want to offer your clients.
Once we handle the signal, you will need to ensure the distribution from the servers to the end-user devices.
How many users is the system for?
You can start with one server with a couple of channels and then expand to hundreds of channels and millions of users.
The system is fully scalable.
I have an existing OTT/IPTV platform.
Can I migrate it to your platform?
Yes, we will assist you in setting up the migration process to ensure it is most effective for you.
We will also evaluate if any hardware can be reused.
Can I use my own payment gateway?
Yes of course. Integration with local payment gateways is always recommended.
You can also have multiple payment gateways if needed.
How can I monetize OTT/IPTV services?
OTT/IPTV services are typically offered as standalone products on a monthly subscription basis. Additionally, you can enhance their value and marketing appeal by bundling them with other services such as standard TV or internet packages. This approach not only increases the perceived value but also provides a convenient, integrated solution for your customers.
Here are several strategies to monetize on OTT services:
How long does it take to get everything running?
Once you have the necessary servers in place, we will install the middleware within a few days. Following the installation, we will conduct thorough testing to ensure everything is functioning correctly. Additionally, we will provide comprehensive training and a FAQ session to equip you with the knowledge needed to manage the system effectively. And of course, a few days are needed to release your applications into the stores.
Would an OTT/IPTV service benefit my business, given that my prices are already at the minimum level?
Yes, integrating an OTT/IPTV service can significantly enhance your business. OTT services are excellent tools for marketing and promotions. They can be tailored with personalized content, advertisements, and recommendations for each user, encouraging them to engage with your applications more frequently. This personalization increases user loyalty and distinguishes your service from competitors who do not offer OTT/IPTV options. Additionally, features such as Timeshift, VOD, and nPVR can be offered as premium services, providing additional revenue streams and enhancing the overall value of your service.
Can I test your solution before making a purchase?
Absolutely! We can set up a Proof of Concept (POC) on basic hardware for testing a few channels and the middleware UI. There is no commitment required. You can thoroughly test the complete solution before deciding to make a purchase.
Let us know if you are interested in proceeding with the POC setup.
Will I need any additional systems like transcoding or CDN to run the solution?
No, our solution includes the complete ecosystem, so everything you need is already integrated into the system. While we support external transcoders, CDNs, and cloud systems, they are not required for the operation of our platform.
My clientele doesn’t speak English.
Will the application be available in our language?
Yes, the applications can be translated into any language of your choice. We already support up to 8 standard languages, ensuring accessibility and ease of use for your clientele.
Will I have access to statistics?
Yes, you will have comprehensive access to all relevant statistics. We collect data every 60 seconds or with every click of the button in the UI. This includes detailed information on customer usage, advertising reports, and application data, ensuring you have the insights needed to make informed decisions.
Is my content secure?
Yes, your content is fully secure. All content is encrypted using DRM (Digital Rights Management) technology to ensure its protection.
What platforms do you support?
We support Android, Android TV, iOS, AppleTV, Web browser, Roku, Amazon Fire TV, Samsung and LG.
Do you provide support?
Yes, we offer 24/7 support.
We also provide regular training and operational support for all of our customers.