Inform your customer with any kind of message or simply help the customer with his device troubleshooting remotely.
Push notifications offer you these types of services:
Notification – classic notification with possibility to insert a link or image, operator can set normal or high priority.
In case of normal priority the message is displayed only if the application is open. High priority means that the message is displayed even though the application is not open.
On video message – message is displayed on playing video
ATV restart – operator can restart the set top box remotely
Customer logout – logout the client remotely
Channel switch – operator can switch the users remotely to specific channel
Firmware update – operator can update firmware remotely
Clear device cache – operator is able to clear device cache remotely
On video fingerprint – enables to the operator to trace source of the content
The push notification are controlled from Middleware